We take over servers, mail and user support in medium and large enterprises. We monitor the environment's availability around the clock, and a team – not one person – is responsible for its state.
The event reaches our team before your staff even notice it.
One channel, one list of matters, and a response time written into the contract.
We test restoring the data, not just check a backup completion report.
We roll out new obligations to clients in parallel, with deadlines and a preparation checklist.
Security without support gets stale – procedures, backups and permissions stop matching how the company works today.
Support without security fights fires – every change to the environment carries a risk nobody measured beforehand.
That's why we run both pillars with one team, in one contract, for one fixed fee.
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We agree on the exact scope after the audit – areas the company doesn't need stay outside the contract and the fee.
We configure the same obligation in parallel for many clients. Your company gets a solution that already works somewhere else – along with a deadline and a preparation checklist.
We do not replace a legal adviser. We are responsible for making sure systems and procedures meet the technical requirements on time.
Preparing systems, integrations and permissions for exchanging invoices with KSeF.
Permissions, encryption, backup retention and handling incident reports.
For companies covered by the obligation: gap analysis, procedures and incident reporting.
We install system changes before the regulations take effect.
We choose the model after the audit. Each one ends with a contract with a defined scope, response time and a fixed fee.
For companies with no IT department of their own. We run the infrastructure, the helpdesk and contact with suppliers.
Your team stays with the users, we take servers, monitoring and on-call duty.
One contract and one configuration standard for all branches.
A mixed model combines both approaches: the internal team stays with users and line-of-business systems, we take responsibility for the server layer and on-call duty.
We also run the systems that work on this infrastructure: enova365, Posnet tills and fiscal printers, wireless networks.
We look at the environment and come back with a list of risks, a scope of care and a fixed fee. Once the contract is signed, outages become our problem. Prefer to talk: +48 22 100 36 25.
Leave your details – we will arrange a visit and come back with a scope of care and a quote.