IT outsourcing

Systems should work when the company works

We take over servers, mail and user support in medium and large companies. We monitor availability around the clock, and a team answers for the environment - not a single person.

A dedicated technical contact They know the environment and run it with a team that stands in for them.

Response time defined in the contract We set it according to how critical the processes are, before the document is signed.

A quote after the audit We look at the infrastructure first, then give you a fixed fee.

Since 1999 Soneta enova365PosnetMicrosoftHPOVH

What changes

You're buying peace of mind, not service hours

Once the contract is signed, the list of things you have to deal with gets shorter. The rest stays on our side.

A failure doesn't wait for your decision The event reaches our team before your staff even notice it.

Tickets come to us, not to you One channel, one list of matters, and a response time written into the contract.

Backups are verified We test restoring the data, not just check a backup completion report.

We keep track of regulations ourselves We roll out new obligations to clients in parallel, with deadlines and a preparation checklist.

Scope of services

Two pillars of care: security and support

One pillar doesn't work without the other Security without support gets stale– procedures, backups and permissions stop matching how the company works today. Support without security fights fires– every change to the environment carries a risk nobody measured beforehand. That's why we run both pillars with one team, in one contract, for one fixed fee.

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We set the scope after the audit – areas the company does not need stay outside the contract and outside the fee.

Regulatory compliance

We know new regulations from practice, because we roll them out in many companies at once

We configure the same obligation in parallel for many clients. Your company gets a solution that already works somewhere else – along with a deadline and a preparation checklist.

Mandatory e-invoicing (KSeF) Preparing systems, integrations and permissions for exchanging invoices with KSeF.

GDPR in practice Permissions, encryption, backup retention and handling incident reports.

NIS2, DORA and cybersecurity For companies covered by the obligation: gap analysis, procedures and incident reporting.

Regulatory updates
We install system changes before the regulations take effect.

We do not replace a legal adviser. We are responsible for making sure systems and procedures meet the technical requirements on time.

Cooperation models

As much care as the company needs

We choose the model after the audit. Each one ends with a contract with a defined scope, response time and a fixed fee.

Full IT takeover For companies with no in-house department. We run the infrastructure, the helpdesk and contact with IT-related suppliers.

Support for your IT team Your team stays with the users, we take servers, monitoring, security and on-call duty.

Oversight across multiple locations One contract and one configuration standard for all branches.

Comparison

In-house IT team vs external care

Companies where one or two people handle IT.

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We also run the systems that work on this infrastructure: enova365, Posnet tills and fiscal printers, wireless networks. See enova365 implementations

Trusted by

Our clients come from a range of industries – we support them with IT and enova365 implementations.

Authorised partner

Free audit

Book a free IT audit

We review the environment and come back with a list of risks, a care scope and a fixed fee. From the day the contract is signed, outages are our problem. Prefer to talk: 22 100 36 25.

Thank you – your enquiry has reached us. We will get in touch to arrange an audit date. Urgent matters: 22 100 36 25.

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The audit is free and carries no obligation You get the risk report in writing WIDGET Monika Karolak · al. Niepodległości 119/128, Warsaw

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